Privacy Policy
Effective Date: June 12th, 2025
1. Information We Collect
We may collect the following types of information:
a. Personal Information (you provide):
- Name
- Email address
- Phone number
- Address (if requesting service)
- Any other information you voluntarily submit via forms or communication
b. Non-Personal Information (automatically collected):
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Referring site
This information helps us understand visitor behavior and improve site functionality.
2. How We Use Your Information
We use collected information to:
- Respond to service inquiries or quote requests
- Schedule appointments and provide customer support
- Improve our website, services, and customer experience
- Send promotional emails (only with your consent)
- Comply with legal requirements
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Trusted service providers who help us operate our website and business
- Legal authorities, when required by law or to protect our rights
All third parties are obligated to keep your information secure and use it only for the purposes we specify.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and track usage patterns. You may adjust your browser settings to disable cookies, but this could affect site performance.
5. Data Security
We implement security measures (including SSL encryption) to protect your personal information from unauthorized access or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Request access to the data we hold about you
- Request that we correct or delete your information
- Opt out of marketing communications at any time
To exercise your rights, please contact us at info@bravesheatingandcooling.com.
7. Third-Party Links
Our site may contain links to third-party websites (e.g., Google Reviews, payment portals). We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
Braves Heating & Cooling, LLC
Sandy Springs, GA
E: info@bravesheatingandcooling.com
P: +1 (404) 955-1991