Privacy Policy

Effective Date: June 12th, 2025

1. Information We Collect

We may collect the following types of information:

a. Personal Information (you provide):

  • Name
  • Email address
  • Phone number
  • Address (if requesting service)
  • Any other information you voluntarily submit via forms or communication

b. Non-Personal Information (automatically collected):

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Referring site

This information helps us understand visitor behavior and improve site functionality.

2. How We Use Your Information

We use collected information to:

  • Respond to service inquiries or quote requests
  • Schedule appointments and provide customer support
  • Improve our website, services, and customer experience
  • Send promotional emails (only with your consent)
  • Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted service providers who help us operate our website and business
  • Legal authorities, when required by law or to protect our rights

All third parties are obligated to keep your information secure and use it only for the purposes we specify.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and track usage patterns. You may adjust your browser settings to disable cookies, but this could affect site performance.

5. Data Security

We implement security measures (including SSL encryption) to protect your personal information from unauthorized access or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

  • Request access to the data we hold about you
  • Request that we correct or delete your information
  • Opt out of marketing communications at any time

To exercise your rights, please contact us at info@bravesheatingandcooling.com.

7. Third-Party Links

Our site may contain links to third-party websites (e.g., Google Reviews, payment portals). We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

Braves Heating & Cooling, LLC

Sandy Springs, GA

E: info@bravesheatingandcooling.com

P: +1 (404) 955-1991

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